Reference

lisboa77 Privacy Policy For Your Account

lisboa77 Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesAccess requests
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lisboa77 lisboa77 Privacy Policy For Your Account
PRIVACY CONTACT ROUTES

Reach Us About Your Records

A clear contact path helps when a privacy request and an account question arrive together. Use the support route shown after sign-in, include the email or phone attached to your account, and tell us whether you need access, correction or deletion. We may ask for an account step or identity detail before releasing personal data, so a request cannot be redirected to the wrong person.

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Account support route

Open the support path beside your account area and select a Privacy Policy request. Include your registered phone or email, request type and any relevant ticket reference so we can locate the correct record.

Wallet receipt query

For DANA, OVO, GoPay or QRIS records, attach the payment reference without sharing a wallet PIN. We use the reference and account details to check status while keeping sensitive wallet credentials out of our messages.

Access request check

When you ask for a copy of your data, we may confirm the request through your signed-in account or registered contact. This account step protects your records from disclosure to another person.

DATA HANDLING DETAILS

Keep Your Account Data Clear

We keep the Privacy Policy practical by connecting each data use to a visible account action.

Account security

We use sign-in events, device signals and phone verification before account access to identify unusual activity. These checks support account security without asking you to send a wallet password or private payment credential.

Cookies on mobile

Cookies can keep a mobile session, language choice or return path available when you move from login to the lobby. You can manage browser cookie settings, though some account functions may then need another sign-in.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us connect a receipt with your account. We use the status and reference for reconciliation, not your wallet PIN.

Retention approach

We retain account, transaction and support records only for the period needed for account administration, security checks, disputes and legal duties. When a record is no longer needed, our process addresses its removal.

Your choices

You can ask to access, correct or delete personal data, or object to a particular use where the law allows. We may keep limited records when security, dispute handling or legal duties require them.

Request changes

Send a request through the signed-in support route or registered contact shown on your account. Tell us the change needed and the relevant record; we may verify your identity before making an update.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before an account is opened. They explain wallet records, cookies, account access and contact steps in plain English for Indonesian customers, including requests made from a mobile device or through a payment receipt.

It covers account details, sign-in activity, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use payment references, status, amount and time to match a receipt with your account, check reconciliation and answer support requests. We do not need your wallet PIN for that process.

Yes. Use the signed-in support route or your registered contact and ask for an access copy. We may verify your account first so personal records are not sent to another person.

Send the requested correction through account support, identify the field and explain the change. We may ask for a phone verification step or another account detail before updating the record.

You can request deletion through the registered support path. Where local law permits, we address the request, but some records may remain when security, disputes or legal duties require retention.

Cookies may remember a mobile session, language setting or return path between login and the lobby. Browser controls can remove them, although some account steps may require you to sign in again.

Our policy is written for account and wallet activity connected with Indonesian access. Eligibility depends on local law, and the policy applies where local law permits; contact support if your location creates a question.

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